At Ascentis we're always looking to improve our service to you. If there's something that we could do better, or anything that you think we're doing really well, we'd love to hear from you. Please share your experience using the form below. For complaints, further guidance can be found here.
Please be assured that the relevant teams will aim to get back to you within 7-10 working days from receipt of this form.
If you have any queries about the contents of this form, please contact the Legal, Risk, and Data Protection (LRD) department on [email protected].
For the avoidance of doubt, any/all information provided within this form will be deemed to have been collected on the lawful basis of consent, and will only be processed for the purposes of furthering the progress of your feedback or complaint.
Ascentis helps change the lives of over 170,000 learners each year. Hear about why our staff love working for us, and why our customers love working with us.
See allAscentis has a fantastic suite of English and Maths Stepping Stones qualifications which enable learners to focus on specific skills, build their confidence and progress onto further learning. This testimonial video features Leicester Adult Skills and Learning Service who outline the benefits to them and their learners of using these qualifications.
Access to HE with Ascentis - We Make a Difference. Watch our Testimonial and hear how it makes a difference to learners and the opportunities it brings.
The Ascentis Short Online Qualifications are delivered in many centres across the UK and help to support learners’ Personal Development, Behaviour and Welfare. Listen to Ascentis Customer, Best Practice People talk about how effective the Ascentis Short Online Qualifications are and how they successfully aid their NEET learners, improving skills and confidence in turn helping them secure employment.
“We are very pleased that we made the move to Ascentis for all our ESOL exams. The exams are appropriate for our learners, and lecturers find the marking manageable. As an organisation, Ascentis is a pleasure to work with. Our queries are always dealt with quickly and we are extremely well supported by our verifier.”
Waltham Forest“We have thoroughly enjoyed our first year with Ascentis. There has been support of a high quality throughout the academic year. Support has been provided through a variety of roles including the quality managers, lead EQA’s and subject moderators.”
Bradford College“We have been delighted with the impact Ascentis Extended Awards in Mathematical Skills (Stepping Stones) have had on our student’s progression towards their functional skills mathematics as well as preparing them for the completion of their GCSE. It has taught them the essential skills in mathematics which enabled them to deal with the practical problems and challenges of life – at home, in education and at work. These skills are valued by employers and further education, and are a platform on which to build other employability skills. We are also very impressed with the level of service and commitment shown by the staff of Ascentis, they are always available to help whenever help is needed.”
Brent Start“The transparency and support of Ascentis has been refreshing. Our moderation process has been a pleasure and developmental feedback has always been welcomed.”
Kensington & Chelsea College
