Centre Information

This page is dedicated to our customers and contains useful information and guidance to support you in delivering Ascentis qualifications.

Here for you!

At Ascentis we are committed to delivering exceptional customer service and creating life changing opportunities for all. Read our promise to you here.

In order to support our customers during this time we have a range of resources available on our website, which we update regularly. We have also created a new blog containing some top tips to support you with remote or blended teaching.

Customer Portals

Ascentis customer portals can be accessed via the green ‘Login’ button at the top of this webpage.

Ascentis Website

Login to Ascentis – this takes you to the Ascentis Log In Area of the website, which is exclusive to customers. Here you can find policies and key documents, full specifications, tracking sheets, sample papers and exclusive teaching resources.

To register for access, click here and complete the form using your work email address. A member of our team will approve your access and you will be notified by email.

Surpass

Surpass is an end-to-end assessment platform used for the delivery of Ascentis e-Assessments. The assessments are delivered using Secure Delivery via a SecureClient application that locks down candidates devices to ensure fair and reliable testing.

QuartzWeb

Login to QuartzWeb – this takes you to our QuartzWeb portal; a secure area where you can access live papers, materials and confidential documentation that is specific to your centre.  

The QuartzWeb portal allows you to register learners, view current and previous classes, view learner history, add and withdraw learners to and from classes, upload results and download e-Certificates.

All centres are given access to QuartzWeb, however if you need help or guidance please email quartzweb@ascentis.co.uk.

Results

Ascentis will normally process results and issue certificates within 4 weeks of the verification date, with the exception of Short Online Qualifications and Access to HE provision.

Access to HE

On receipt of a completed and signed Final Awards Board (FAB) report an e-certificate will be available and a hard copy will be dispatched in 5 working days.

Short Online Qualifications:

For classroom-based assessments provisional results are provided immediately after the e-Assessment. An hour after the e-Assessment the achievement list report can be run through QuartzWeb. Learner result slips and certificates will be issued within 10 working days of the e-Assessment.

For e-Invigilation-based assessments that have satisfied exam requirements, the confirmation of results and e-Certificates will be available in QuartzWeb within 5 working days. For any results that require further scrutiny due to potential breach of exam requirements, results will be released once reviewed by the Ascentis Quality Assurance Team. Learner results slips and certificates will be issued within 10 working days of the e-Assessment. To view our FAQ on e-Invigilation and remote assessments click here.

Ascentis Qualifications

For a full list and prices of all Ascentis qualifications please see the Ascentis Product Catalogue 2020-2021 below. If you would like to know more about any of the qualifications listed, please contact us.

Deliver more with Ascentis


As an approved centre, you have access to over 400 cutting edge qualifications at no additional cost. If you’re interested in offering more of our qualifications all you need to do is complete the qualification approval form below. For further information you can arrange a meeting with one of our qualification experts to discuss your provision.

Seal of Approval

We are proud of our association with our recognised Further Education Colleges, Adult and Community Learning Centres, Universities and Private Training Providers and we want to encourage our recognised centres to show their association with us by using our logo. If you wish to use the Ascentis logo, please refer to our Logo Policy below.

Have your say

As we are always looking to improve our service to customers your feedback is important to us. If you would like to get in touch and let us know how we are doing, please email hello@ascentis.co.uk. We are always happy to hear from you.

Complaints

We are keen to receive feedback to help inform any improvements and welcome comments, suggestions, and feedback about the service you have experienced including where you feel you have come across a level of service that is below your expectations.

Centres can access the Ascentis Complaints Policy in the customer login section. 

Watch Our Client Videos

Ascentis helps change the lives of over 170,000 learners each year. Hear about why our staff love working for us, and why our customers love working with us.

See all

Leicester Adult Skills and Learning Service Speaking about Ascentis English & Maths Stepping Stones

Ascentis has a fantastic suite of English and Maths Stepping Stones qualifications which enable learners to focus on specific skills, build their confidence and progress onto further learning. This testimonial video features Leicester Adult Skills and Learning Service who outline the benefits to them and their learners of using these qualifications.

Watch Video

The City of Liverpool College Speaking about Ascentis Access to Higher Education

Access to HE with Ascentis - We Make a Difference. Watch our Testimonial and hear how it makes a difference to learners and the opportunities it brings.

Watch Video

Best Practice People Speaking about Ascentis Short Online Qualifications

The Ascentis Short Online Qualifications are delivered in many centres across the UK and help to support learners’ Personal Development, Behaviour and Welfare. Listen to Ascentis Customer, Best Practice People talk about how effective the Ascentis Short Online Qualifications are and how they successfully aid their NEET learners, improving skills and confidence in turn helping them secure employment.

Watch Video

Join hundreds of happy centres nationwide

Arrange a meeting

What our happy customers say

“We are very pleased that we made the move to Ascentis for all our ESOL exams. The exams are appropriate for our learners, and lecturers find the marking manageable. As an organisation, Ascentis is a pleasure to work with. Our queries are always dealt with quickly and we are extremely well supported by our verifier.”

Waltham Forest

“We have thoroughly enjoyed our first year with Ascentis. There has been support of a high quality throughout the academic year. Support has been provided through a variety of roles including the quality managers, lead EQA’s and subject moderators.”

Bradford College

“We have been delighted with the impact Ascentis Extended Awards in Mathematical Skills (Stepping Stones) have had on our student’s progression towards their functional skills mathematics as well as preparing them for the completion of their GCSE. It has taught them the essential skills in mathematics which enabled them to deal with the practical problems and challenges of life – at home, in education and at work. These skills are valued by employers and further education, and are a platform on which to build other employability skills. We are also very impressed with the level of service and commitment shown by the staff of Ascentis, they are always available to help whenever help is needed.”

Brent Start

“The transparency and support of Ascentis has been refreshing. Our moderation process has been a pleasure and developmental feedback has always been welcomed.”

Kensington & Chelsea College

6th Jul 2022

Ascentis Events

The future of Access to HE Programmes in the new FE and Skills environment

Ascentis in association with e-Memoir Suitable for Directors of Curriculum, Access to HE Managers, Planning and Funding Managers and Data Managers. Access to HE provision is an important part of the FE and skills offer for adults seeking to progress to HE programmes but it is facing significant challenges in the new FE and skills environment. The Skills and Post-16 Education Act and Levelling Up and Regeneration Bill as well as the reviews of qualifications at level 3 and below, greater devolution of adult funding, increased use of remote learning, and the introduction of T levels, will together put significant pressure on FE colleges and other providers to review their curriculum offer and delivery. This one-hour webinar will provide you with the most up-to-date information on the future of Access to HE in light of these changes, and some insights into how providers might respond. It will cover • The importance and scope of Access to HE programmes • Funding of Access to HE programmes – Adult Education Budget and Advanced Learner Loans • Implications of the levelling up agenda for delivery of Access to HE – upskilling and retraining • Effective delivery mechanisms, including flexible and online learning – actions to support learners • Future prospects for Access to HE, including progression into higher apprenticeships • How Ascentis can enhance your Access to HE offer

Read more
  • AELP
  • CPD Certified
  • FAB
  • Cyber Essentials
  • Natecla
  • Access to Higher Education
  • The Parliamentary Review
  • West Yorkshire Learning Providers
Close
Ascentis customers please login to view full specifications, tracking sheets, sample papers, customer policies and key documents.

Qualifications

Specification Overviews

Key Documents