Ascentis Customer Survey, 2019

Here at Ascentis we are committed to offering a very high level of customer support to all our valued customers. As we are always looking to improve our performance we are currently seeking your feedback to enable us to review and enhance our current products and services. 

Ascentis customers have until Friday 5th April to have their say in our latest customer survey. For every response received we will donate £1 to charity.

If you haven't received a link to our survey please contact your QuartzWeb SuperUser. 



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Find out more about our upcoming Quality Meetings, IQA and Assessor Webinars and CPD Certified Training events.

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Ascentis helps change the lives of over 170,000 learners each year. Hear about why our staff love working for us, and why our customers love working with us.

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Leicester Adult Skills and Learning Service Speaking about Ascentis English & Maths Stepping Stones

Ascentis has a fantastic suite of English and Maths Stepping Stones qualifications which enable learners to focus on specific skills, build their confidence and progress onto further learning. This testimonial video features Leicester Adult Skills and Learning Service who outline the benefits to them and their learners of using these qualifications.

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The City of Liverpool College Speaking about Ascentis Access to Higher Education

Access to HE with Ascentis - We Make a Difference. Watch our Testimonial and hear how it makes a difference to learners and the opportunities it brings.

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Best Practice People Speaking about Ascentis Short Online Qualifications

The Ascentis Short Online Qualifications are delivered in many centres across the UK and help to support learners’ Personal Development, Behaviour and Welfare. Listen to Ascentis Customer, Best Practice People talk about how effective the Ascentis Short Online Qualifications are and how they successfully aid their NEET learners, improving skills and confidence in turn helping them secure employment.

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What our happy customers say

“We are very pleased that we made the move to Ascentis for all our ESOL exams. The exams are appropriate for our learners, and lecturers find the marking manageable. As an organisation, Ascentis is a pleasure to work with. Our queries are always dealt with quickly and we are extremely well supported by our verifier.”

Waltham Forest

“We have thoroughly enjoyed our first year with Ascentis. There has been support of a high quality throughout the academic year. Support has been provided through a variety of roles including the quality managers, lead EQA’s and subject moderators.”

Bradford College

“We have been delighted with the impact Ascentis Extended Awards in Mathematical Skills (Stepping Stones) have had on our student’s progression towards their functional skills mathematics as well as preparing them for the completion of their GCSE. It has taught them the essential skills in mathematics which enabled them to deal with the practical problems and challenges of life – at home, in education and at work. These skills are valued by employers and further education, and are a platform on which to build other employability skills. We are also very impressed with the level of service and commitment shown by the staff of Ascentis, they are always available to help whenever help is needed.”

Brent Start

“The transparency and support of Ascentis has been refreshing. Our moderation process has been a pleasure and developmental feedback has always been welcomed.”

Kensington & Chelsea College
News

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Access to HE Excellence Awards 2021-2022

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26th Jan 2022

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28th Jan 2022

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#AskAscentis - Community Interpreting

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1st Feb 2022

IQA/Assessor Events

Ascentis ESOL IQA Webinar

What will the Webinar cover? The webinar is free to join and will include information and advice on ESOL Quality Assurance as well as the opportunity to share best practice with other practitioners. You will also receive updates on Ascentis ESOL qualifications and general administration. Who can join the Webinar? ESOL Internal Quality Assurers and Managers in centres delivering Ascentis ESOL qualifications – and those involved in the Internal Quality Assurance of these qualifications – are invited to join this webinar. Who delivers the Webinar? The webinar is delivered by the Lead ESOL External Quality Assurer Ruth Simons. The Lead EQA is a subject expert in the field of ESOL and also works in centres as an EQA and so has extensive knowledge of Ascentis expectations and processes. A Quality Assurance Manager will also join the webinar to answer any QA specific questions. Why join the Webinar? Each attendee that participates in the webinar will receive a certificate of attendance which counts towards Continuing Professional Development. You will receive useful information that will help with the standardisation, delivery and assessment of the qualifications. Feedback from previous webinar delegates includes: “My questions were answered swiftly and politely which I greatly appreciated” “Clear and well presented” “Very useful and timely in the academic year - thank you very much” “This has been really helpful and so convenient having it via webinar. Thank you” We very much hope you will take up this opportunity to join with our centres to participate in important quality assurance activities. Please note that this event is for Ascentis centres only and places are limited. Please book your place using your centre email address to avoid disappointment.

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