Ascentis Customer Survey, 2019

Here at Ascentis we are committed to offering a very high level of customer support to all our valued customers. As we are always looking to improve our performance we are currently seeking your feedback to enable us to review and enhance our current products and services. 

Ascentis customers have until Friday 5th April to have their say in our latest customer survey. For every response received we will donate £1 to charity.

If you haven't received a link to our survey please contact your QuartzWeb SuperUser. 



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Find out more about our upcoming Quality Meetings, IQA and Assessor Webinars and CPD Certified Training events.

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Watch Our Client Videos

Ascentis helps change the lives of over 170,000 learners each year. Hear about why our staff love working for us, and why our customers love working with us.

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Leicester Adult Skills and Learning Service Speaking about Ascentis English & Maths Stepping Stones

Ascentis has a fantastic suite of English and Maths Stepping Stones qualifications which enable learners to focus on specific skills, build their confidence and progress onto further learning. This testimonial video features Leicester Adult Skills and Learning Service who outline the benefits to them and their learners of using these qualifications.

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The City of Liverpool College Speaking about Ascentis Access to Higher Education

Access to HE with Ascentis - We Make a Difference. Watch our Testimonial and hear how it makes a difference to learners and the opportunities it brings.

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Best Practice People Speaking about Ascentis Short Online Qualifications

The Ascentis Short Online Qualifications are delivered in many centres across the UK and help to support learners’ Personal Development, Behaviour and Welfare. Listen to Ascentis Customer, Best Practice People talk about how effective the Ascentis Short Online Qualifications are and how they successfully aid their NEET learners, improving skills and confidence in turn helping them secure employment.

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What our happy customers say

“We are very pleased that we made the move to Ascentis for all our ESOL exams. The exams are appropriate for our learners, and lecturers find the marking manageable. As an organisation, Ascentis is a pleasure to work with. Our queries are always dealt with quickly and we are extremely well supported by our verifier.”

Waltham Forest

“We have thoroughly enjoyed our first year with Ascentis. There has been support of a high quality throughout the academic year. Support has been provided through a variety of roles including the quality managers, lead EQA’s and subject moderators.”

Bradford College

“We have been delighted with the impact Ascentis Extended Awards in Mathematical Skills (Stepping Stones) have had on our student’s progression towards their functional skills mathematics as well as preparing them for the completion of their GCSE. It has taught them the essential skills in mathematics which enabled them to deal with the practical problems and challenges of life – at home, in education and at work. These skills are valued by employers and further education, and are a platform on which to build other employability skills. We are also very impressed with the level of service and commitment shown by the staff of Ascentis, they are always available to help whenever help is needed.”

Brent Start

“The transparency and support of Ascentis has been refreshing. Our moderation process has been a pleasure and developmental feedback has always been welcomed.”

Kensington & Chelsea College
News

Supporting Adults to Upskill and Retrain

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News

Coronavirus – Information and Advice for our Customers...

Updated 19th February 2021

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News

Future Proof Your ESOL Learners

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25th Feb 2021

Quality Assurance Events

Ascentis ESOL Quality Meeting Webinar

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2nd Mar 2021

Quality Assurance Events

Ascentis Progression and Employability Quality Assurance Webinar

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2nd Mar 2021

Quality Assurance Events

ESOL Quality Meeting Webinar

This is a free quality-focused event that Ascentis offers for all centres approved to deliver Ascentis ESOL. The event provides the opportunity to share best practice and centre concerns this academic year, and to receive updates on regulatory matters this year. We will also update you on adaptations for speaking and listening assessments that will be permitted for the rest of this academic year under the Extended ERF (EERF). Who can participate in the Quality Meeting? All approved Ascentis centres delivering Ascentis ESOL qualifications – centre co-ordinators, tutor/assessors, exams officers and those involved in the Internal Quality Assurance of these qualifications – are invited to attend. Who facilitates the Quality Meeting? It will be delivered by our experienced Lead ESOL External Quality Assurer (EQA), Ruth Simons. Ruth is a subject expert in the field of ESOL and also works in centres as an EQA so has a vast knowledge of Ascentis expectations and processes. Why attend? You will take away useful materials and information that will help with the delivery and assessment of these qualifications. Each delegate attending will receive a certificate of attendance which counts towards Continuing Professional Development. Feedback from previous delegates includes: • “Excellent understanding and supportive attitude towards centres” • “Fabulous support” • “Very informative” We very much hope you will take up this opportunity to join with our centres to participate in important quality assurance activities. Please note that this is a ticketed event for Ascentis centres only and places are limited. Please book your place using your centre email address to avoid disappointment.

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